Shipping policy

Delivery Options - UK

Standard Delivery - Free when you spend £20+
  • FREE when you spend £20+.
  • Delivered within 2-4 Business days
  • Orders are usually dispatched within 24 hours
  • Tracking emails will be sent to allow you to view your order's progress
  • Our prices include VAT, duties & taxes
  • Delivery is Monday to Saturday, no deliveries take place on Bank Holidays
  • Packages will be delivered by the Royal Mail

Rest of Europe

For automatic B2C orders - if the ship to address is correct, the orders are dispatched the same day/max the next day.

For B2C orders booked manually - 1-2 business days to dispatch after the order is CONFIRMED in myFLEX, longer if the address is incorrect or any details are missing.

For B2B orders booked manually - 1-2 business days to dispatch after the order is CONFIRMED in myFLEX, longer if the address is incorrect or any details are missing.